Category: Business
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No Surprises
I use a “no surprises” approach to life, work, change management, and decision making. Read on to apply this to your own day to day.
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Open source thinking and opening up opportunities
As a creative, I like to identify interesting combinations of thoughts, and believe there is a connected-ness to all things. Thus, two seemingly unrelated topics, thoughts, or items can be combined based on the ways in which they are the same, and which they are different. Finding the common ground between two things, to my […]
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Identifying root causes for fun and sustainability
It seems to be that there are themes and patterns across several areas of life at the same time. What is seen as a recurrence in one area of life seems to come up in others. I’ve noticed this for several months, and this time around the concept of “identifying root causes” is coming up. […]
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Allow other people to read your mind
When growing a team, implementing new processes, or even when scoping a new project where you feel you have a clear outcome you’d like to see, it can be so tempting to tell yourself that you “just wish the team could read your mind”, or that the team would just “know how to follow the […]
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Taking stock of our inboxes
We live in a very busy world. As small as we’re perceiving our world to be in many ways (eg: communicating across the globe in an instant, being able to keep track of friends and family regardless of their location, getting instant insight into the worlds of others, and sharing insights from within our own […]
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Doing what works versus the customer experience
Every so often, I hear a story which makes no sense. “We put a huge popup banner on our website, and our sales increased by 15%”, “we slowed down our website, and our sales funnel converted 2% better”. While these sentences may make technical sense, they’re odd to wrap one’s brain around, as they shouldn’t […]
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Understanding and managing expectations, based on who your customer is
“Jobs to be Done” is a framework often used for making effective product decisions. The intention is to understand what your customer is “hiring” your product to do. For example, we hire our email client (Outlook, Gmail, etc) to provide clear and easy access to our email. If that ever stops happening, we’d hire a […]
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Evaluating and optimising my time while learning
I’m someone who enjoys gathering as much information as possible on a topic, as I enjoy the context. Practically, this often translates to picking up a new podcast (for example) and starting right at the beginning (even if there are hundreds of episodes). I feel this helps to provide context for where the podcast began, […]
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There’s always room for one more; thoughts on competition
Thoughts on competition, competing in a saturated market, and a theory on how to ignite an “old” or “boring” idea.
