Acknowledging what we already know, when making decisions

When making decisions, I’ve found it can be quite easy to get into a “bikeshedding” scenario, where the deciding parties lose track of the actual decision to be made. This can be internal, or within a group. Something I’ve found particularly useful and interesting recently is to acknowledge what we already know and how weContinue reading “Acknowledging what we already know, when making decisions”

Why transparency wins customers

You know, I so often experience small moments of gratitude, in which I then attempt to remind myself to blog about those moments “at some point in the future”. Today, I’m rectifying that by blogging about two such moments right away. I worked this morning at The Hatch, a small local coffee shop by the beachContinue reading “Why transparency wins customers”

Allowing yourself to switch gears

You’ve found a customer segment who really needs your product, developed a minimum viable version of your product and have launched to your market. Your customers are purchasing your product with roars of cheer and glee. What you do next is what you’ll be doing for the foreseeable future of your business; maintaining your product.Continue reading “Allowing yourself to switch gears”

Removing limitations to achieve success

All too often we are faced with roadblocks, hurdles and limitations within everything we do. Whether it’s in our personal, work or digital lives, there are often items which stand in the way of us achieving our goals. Success, however, comes flooding through when we remove or refactor these limiting beliefs. Today, I’d like toContinue reading “Removing limitations to achieve success”

Being flexible with your own schedule

For my regular readers out there, you’ll notice I’ve been blogging consistently each Monday afternoon for several months… until last week. I missed my deadline for posting and was quite displeased with myself for doing so. That being said, missing my streak gave me time to consider the concept of the streak, how I feltContinue reading “Being flexible with your own schedule”

Structure as fuel

In many perceptions, structure is synonymous with “boundaries”, “limitations”, and “restrictions”. This is often the perception of the creative thinker. “Don’t box me in” is an often used phrase. As a product person, I feel the role of a product person within a software team is to bridge the gap between how creatives and howContinue reading “Structure as fuel”

Having a “No Meetings” zone

This week, I’ve begun doing a rotation with our support team at Automattic. Every Automattician does this as part of their on-boarding, as this helps to learn the systems, tools and users we’re interacting with every day. For me, this additionally helps to learn more about the users we’re building products for, which is aContinue reading “Having a “No Meetings” zone”

Reflections on my crown birthday

Traditionally in South Africa, the year which corresponds to the date of your birthday is referred to as your “crown birthday”. While I’m not certain of any special significance other than the “once in a lifetime” nature of a crown birthday, I feel it important to reflect on the year past and on what awaitsContinue reading “Reflections on my crown birthday”