You’ve found a customer segment who really needs your product, developed a minimum viable version of your product and have launched to your market. Your customers are purchasing your product with roars of cheer and glee. What you do next is what you’ll be doing for the foreseeable future of your business; maintaining your product. While extremely important, maintenance of a single product can sometimes become repetitive. It can be great to switch gears from time to time.
Today, I’ll run through a few ideas on how to avoid the repetition as much as possible.
Many folks, when asked what they like, proclaim to know. Using movies as an example, many would say “I like action movies” or “I like a good comedy”. I don’t believe this is the most accurate response. Today, I’d like to unpack why I believe this.
All too often we are faced with roadblocks, hurdles and limitations within everything we do. Whether it’s in our personal, work or digital lives, there are often items which stand in the way of us achieving our goals. Success, however, comes flooding through when we remove or refactor these limiting beliefs.
Today, I’d like to share the story of how I removed a limitation, and submitted my first patch to WordPress core in the process.
In many perceptions, structure is synonymous with “boundaries”, “limitations”, and “restrictions”. This is often the perception of the creative thinker. “Don’t box me in” is an often used phrase. As a product person, I feel the role of a product person within a software team is to bridge the gap between how creatives and how analytical thinkers perceive structure. I see structure as fuel.
The term “Minimum Viable Product” (MVP) is often seen as a buzz word. I read a great post by Scott Riley about why he hates shipping MVPs which helped me to re-think the wording of this phrase to “Smallest Viable Product” (SVP). For the sake of common understanding, I’ll refer to MVP and SVP interchangeably here.
An MVP is the smallest possible product, requiring the smallest amount of initial effort, in order to satisfy the needs of your proposed customer. I often view an MVP as a pretty storefront, with a herd of hamsters frantically spinning their wheels in the back room. Your MVP is largely about showcasing the potential of your product and the need it meets for your customer. Ultimately, your customer doesn’t really mind how you achieve the result, as long as you achieve it to an acceptable standard to meet their need.
Today, I’d like to dive a little bit deeper into the mindset behind crafting your MVP.
Everyone has their own definition of clutter. To many, clutter constitutes large amounts of “stuff” piling up in a space which should not usually contain so much of said “stuff”. While focussing on day to day tasks, I’ve noticed that there are several areas of my day to day which have high potential for clutter. When these areas are cluttered, I feel like my focus shifts and isn’t as sharp as it could be. Today, I’d like to help reform our views on what creates mental clutter, and how to overcome this and achieve laser-like focus.
One area of business building and product development is predicting the success of the product, before launch. This is one area everyone tries to get as accurate as possible, in search of the one unifying metric to unite all and predict accurate success trends. Methodologies such as the lean startup approach aim to ensure as accurate a product success rating as possible, by approaching the project from a customer-centric point of view (if you build what they want, they will come). Now that we’ve discussed how to get customer feedback, lets discuss how we make use of this feedback in our approach to product planning.
While in the gym this morning, doing lunges with a barbell on my back, I experienced the best feeling I’ve experienced during a workout; the feeling of zoning out. This lead me to question; “am I zoning out, or simply zoning in on the task?” After completing the last set of lunges, my trainer was extremely impressed and said “great job, Matt! That was a great set of lunges! I’m very impressed!”. Now normally, my trainer enjoys taking the “drill sergeant” approach, preferring to motivate with “come on, you owe me another 5”. Outside of the workout sets, he’s really smiley and happy, so this drill sergeant approach feels somewhat out of character. For some, it works. For me, I’ve not always felt it to be the best motivator. Today, I discovered why and (most importantly) what is a motivator for me.
One of the most complex (and sometimes cumbersome) tasks within scaling a lean startup is to get feedback from your customers. During the early stages when customers are few and far between, this process is easier. Down the line, as you scale, the process can become tricky to manage.
Today, I’d like to run through a few different methods for gathering meaningful customer feedback.
Building a new product or business is a really exciting process. There is no feeling quite like the feeling of seeing an idea through to it’s final product. What many founders forget to consider is the day after launch day. The business needs to sustain itself, at the very least to cover the upfront setup and production costs.
We’re all well aware that customers pay for products or services, which generates income for the business and assists with growing and sustaining the business. Therefore, if no customers purchase products or services from the business, there is no growth and the business will rapidly crumble. Today, we’ll discuss how to find your first customers, creating a solid foundation for business growth.