Crafting meaningful customer relationships

When setting up a service or product-based business, there is a concept referred to as “lock in”, where the customer buys in to your ecosystem and, as they add products to their purchase history, it becomes increasingly more difficult to switch away to a competitor. While corresponding over an email chain with friends this morning,Continue reading “Crafting meaningful customer relationships”

Starve fear. Feed courage.

Every negative thought we have, or action we take, feeds our fear. When you trust in your heart and take enjoyment out of your day, this feeds your courage. I feel it’s important to include this short summary at the very beginning, rather than at the end, as it’s important to regularly emphasise this keyContinue reading “Starve fear. Feed courage.”

Reflections on 2014

2014 was a tough year. The toughest year for me, yet. I’ve been debating for a few days whether or not to write a reflections post. I’ve just returned from my first gym session of 2015, and feel pretty positive, so I reckon what better time than the present to write this. This year pastContinue reading “Reflections on 2014”

On Knowledge Sharing and Being Frank

For the past few months, I’ve been following the “Advanced WordPress” group on Facebook. I joined the group thinking I would be exposed to advanced questions around WordPress development work. What is it that they say about assumptions, again? 🙂 Through observation, it is apparent that the group is more focussed around advanced uses ofContinue reading “On Knowledge Sharing and Being Frank”

Shifting the WordPress Mindset

I presented at WordCamp Cape Town 2012 yesterday on the topic of “Shifting the WordPress Mindset”. The objective of the presentation was to take a retrospective look at WordPress’ history and evolution, helping everyone (both new and seasoned users) to understand where we as the WordPress community has evolved from, where we are currently withinContinue reading “Shifting the WordPress Mindset”

A note to The Parlotones, as they jet off to America

Earlier today, Rolling Stone South Africa published an article reporting that South African rock band, The Parlotones (or, as Gareth Cliff calls them, The Par-lot-ones), are moving to Los Angeles, California, in an attempt to reach further into the international music market. While I’m not a Parlotones fan, I am a big lover of SouthContinue reading “A note to The Parlotones, as they jet off to America”

One-up your web development skills for free with these online services

As a developer in an industry where trends and languages grow and evolve at pace, it is virtually impossible to keep track of all the latest happenings. Thus, developers tend to specialise in certain languages or platforms which they watch. For example, while I keep tabs on developments within the PHP and WordPress communities, andContinue reading “One-up your web development skills for free with these online services”

Writing and the lack of writing

Folks, I’d like to open this post with a question: do you ever find yourself typing too much? Too many words for what you’re trying to say/think/communicate? I do. A lot. Over the years, through all the blogging, coding, IM-ing and e-mailing, I find I can now type significantly faster than I can write. WhileContinue reading “Writing and the lack of writing”

Is DrawSomething a new approach to gathering Big Data?

Data is fast becoming the hot commodity in today’s society. What do we know about our customers? How can we use our customer’s habits and trends to make our product better? While this concept is not uncommon in the non-digital world (printed surveys and small inserts in magazines aren’t uncommon), filling in surveys is fastContinue reading “Is DrawSomething a new approach to gathering Big Data?”